Rescuer's Guide Support

Known issues:

• This software is NOT Windows 7 compatible

• It is not supported for installations on 64 bit operating systems.

• To use online updates, the computer must be connected to the internet and may not use a proxy server.

Before troubleshooting or requesting technical support, please register your software.

• After you purchase the Rescuer's Guide:
  Register at: http://www.holmatro-usa.com/guide_registration.htm 
• Need to install on a hard drive?
  Register at: http://www.holmatro-usa.com/guide_registration.htm
• Problems reading or entering your CD code?
  Register at: http://www.holmatro-usa.com/guide_rgistration.htm 
• Need Other Technical Support?
  First register at: http://www.holmatro-usa.com/guide_registration.htm 
• Need to purchase the 2009 updates?
  First Register at: http://www.holmatro-usa.com/guide_registration.htm
  Then purchase the updates at: http://www.holmatro-usa.com/training/license_renewal.htm

After registering:
Sixth Edition users will receive a new serial number, then you can follow the chart below for the recommended order of operations for installing the software and obtaining updates for your Rescuer's Guide to Vehicle Safety Systems software application. 

Seventh Edition users already have a fully functional code and will not receive a new code after registering.

Additional text links follow the chart

Or you may click one of these links to view a specific topic:

Purchase a Rescuer's Guide

Register my software

Purchase an annual
web-reset code

Obtain more information
before purchasing

View the Readme & FAQ's

View the Rescuer's Guide
Revision History

Obtain technical support